Rates & Fees

Claverack’s primary mission is to provide reliable power and quality service at the lowest possible cost. As a not-for-profit cooperative, Claverack Rural Electric rates are designed to cover the cost of providing electric service. Rates are approved by the Board of Directors.

Please see the information below for more details.

Frequently Asked Questions

Carefully evaluating all of our expenditures to be sure they are necessary or beneficial and contribute to our mission to provide safe, reliable, affordable electricity to our members.
Reusing and refurbishing equipment like transformers, reclosers, and regulators rather than buying new.
Regularly reviewing staffing and equipment needs to be sure we are right-sized and properly equipped to fulfill our mission.
Smartly investing in new technologies and methods to improve efficiency and reduce costs. Examples include our utilization of new technology to test pole infrastructure, use of drones for pole and vegetation surveys and storm/outage patrolling, implementation of improved work management systems to streamline efficiencies for outside crews, and our Advanced Metering Infrastructure (AMI) which reduces field visits and associated costs and assists with outage management.
We make strategic investments in vegetation management to minimize outage frequency and duration, while lowering the expenses associated with restoration and repairs. Please visit our Tree Maintenance and Right of Way Information page to learn more.

Members can reduce their monthly bills by reducing electric use and using electricity more efficiently. A few ways that we can help:

Set up your SmartHub account - this secure online tool allows you to track your energy consumption, get detailed graphs on usage, and much more. Click here to go to the SmartHub login page or download the SmartHub app to your mobile device.
Watch our website and Facebook pages for the Energy Efficiency Tip of the Month and other helpful ideas.
Access the Savings Center page for helpful resources and energy solutions.

If you think your bill is much higher than you expected, please click here.

Levelized billing - please see this link on our website for details: Levelized Billing | Claverack Rural Electric Cooperative, Inc
Payment arrangement plans - members who are behind on their electric bills can catch up on past-due bills over a specific period of time by entering into a payment arrangement plan with the cooperative.
Claverack H.O.P.E - This program provides assistance to eligible members struggling to pay their electric bills. Donations from Operation Round-Up, our member-to-member program, as well as escheats monies from unclaimed capital credits, comprise this fund. Claverack has partnered with Trehab Community Services to administer this program.
Emergency financial assistance - Claverack can direct members to outside sources to assist with energy costs. Assistance may be available through the federal Low Income Home Energy Assistance Program (LIHEAP), as well as various agencies and organizations based in the county in which a member resides.

Please contact our office directly during business hours (Monday-Friday, 7:30 am-4:00 pm) at 1-800-326-9799 to discuss the above options.

Click here to view the PDF.

2025 Schedule of Fees

Rates & Fees

What is Claverack doing to reduce costs?

What do the rates cover?

What can members do to reduce their monthly bill?

What bill payment or financial assistance options are available to members struggling to pay their bills?